‘The staff said, ‘We’ve been wanting to do this for ages, but we’ve been stuck because of the process.’ And we said, let’s change the process; let’s remap the process; let’s look at it in a different way. And the staff came up with s ...
Over the coming weeks Leading Edge Group will be releasing a series of podcasts highlighting the key success factors in developing a culture of continuous improvement in local government as well as the main challenges involved.
This week’s podca ...
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