What is Visual Management? It is the use of visual aids (displays, metrics and controls) to make operational standards visible. This enhances understanding of information being communicated to the staff thus making it easy for them to follow instructions, meet organizational objectives and contribute to organizational success.
What gets measured gets done because you are paying attention to it and gathering information you need to achieve your goal. The information you collect helps you understand the current state of the process, making it easier for you to make decisions to improve it. When you measure, it is important to measure only what […]
As a business leader, it is your responsibility to develop long-term goals that foster a culture of continuous improvement and growth. Once the goals are in place, articulate to your staff the direction you plan on taking the organization and how you plan on doing that. This journey you plan on embarking and how you […]
Consulting – disruption’s final frontier On a visit to Ireland recently, well known business author and MIT lecturer Prof David Robertson told his audience that disruption is overrated. He added that Steve Jobs wasn’t a disruptor at heart but an incremental innovator. These assertions are quite startling in a world where disruption has become the […]
What is Workplace Communication? “It is the transmitting of information between one person or group and another person or group in the organization.” They are two forms of communication in an organization, upward and downward communication. Upward communication is the flow up of information from an employee to a superior whereas downward communication is […]
A great employee reward system can improve engagement and keep staff focused on what matters most. However, the reward system has to be comprehensive enough to incorporate recognition and appreciation (not necessarily financial reward!). To be effective the reward system has to be aligned with the organization’s goals. It is important to recognize, appreciate […]
Continuous Improvement (CI) often known as Kaizen is an ongoing effort to improve products, services, processes and way of working. The im-provement(s) can either be incremental over time or a one-time break-through. Most CI projects launch with enthusiasm and even show great progress. However, they quickly fizzle out.
The Australian Healthcare and Hospitals Association (AHHA) in partnership with LEI Group commenced a Lean programme with Northern Queensland Primary Health Network (NQPHN) in March of this year. The programme encompasses the training of over 100 staff at NQPHN together with Office Administrators and key medical clinics throughout North Queensland. The first stage of the project […]
In this context, feedback is the helpful information or criticism sent to the organization by its employees about its prior actions or behavior so that the organization may adjust its current and future actions and behaviors to achieve desired results. Why are Companies afraid of Feedback?
Most organizations depend heavily on the human factor. Hospitals for example employ Frontline workers who provide routine and essential services such as food services, administration, housekeeping and out-patient care, Front line workers constitute 50 percent of the health care workforce, making them a key part of the health care system. It’s not only hospitals who […]
We are currently undertaking an international survey on the systems deployed in managing your continuous improvement programs. The survey will take approx. 3 minutes of your time and we will make a donation of €3/$4.50 to UNICEF for each completed survey. The final results will be sent to all who contribute to this survey and should inform us on […]
We exist in a time where change is both inevitable and rapid. Keeping up with the rapidly changing world means employees need to learn continuously if they are to meet business objectives. To have a competent and agile workforce, it is essential for organizations to empower, encourage, motivate and invest in the development of its […]
Our partners, The Australian Healthcare and Hospitals Association (AHHA) are looking forward to meeting everyone at the 42nd World Hospital Congress of the International Hospital Federation (IHF), which will take place in Brisbane, on 10th-12th October 2018. The World Hospital Congress, under the umbrella of the International Hospital Federation, is a unique global event that […]
Leading Edge Group at the Trade and Investment Mission organised by Enterprise Ireland in association with IDA Ireland
Pat Byrne, Director, Leading Edge Group, Irish Minister of Jobs, Enterprise and Innovation, Mary Mitchell O’Connor, and Joe Aherne, CEO, Leading Edge Group at the Trade & Investment Mission organised by the Global Sourcing team at Enterprise Ireland in association with IDA Ireland. The purpose of the Mission was to facilitate networking opportunities between Enterprise […]
Leading Edge Group are delighted to announce the appointment of Pat Byrne as a non-executive member of the Board of Directors of the Leading Edge Group. Pat is an expert advisor to SME’s and Multinationals with over 35 years’ experience of working with companies to accelerate the delivery of their business growth plans. He has […]
Sustained Growth Leads to Expansion at LEAN Business Firm Cork, 24 May 2016:Business transformation consulting firm, Leading Edge Group, has announced the appointment of a new non-Executive Director Pat Byrne as well as the creation of 10 jobs in 2016. With offices in Canada and Australia, the Cork-based firm operates an international consultancy in the […]
Our Lean Healthcare Online Green Belt has now been accredited by the CPD Standards Office. All participants will receive a CPD Certificate of Attendance, which they can subsequently use within their formal CPD record for a professional body, institute or employer. LEI Group would encourage all participants to use their attendance on this course within […]
The Leading Edge Group, in conjunction with our sponsor Pfizer Ireland, delivered a number of Pharmacy training programmes in Cork and Dublin during 2015. The participants represented a large section of the Hospital Pharmacy sector in Ireland and all were successful in achieving Lean Yellow Belt Certification. We were delighted to also present Certificates of […]
In recent years Lean Thinking, once the mainstay of the manufacturing plant, has gained widespread acceptance and acclaim in the services sector. In the face of budget pressures, Financial Service Providers, Internal Finance Functions, Business Process Outsourcing, Contact Centres and Other Customer Service providers are turning to Lean to improve their level of overall customer […]
Are we worried that current pressures to reduce expenditure in Healthcare will impact on the quality of service that is offered to patients? Absolutely we are! In an effort to significantly reduce and stabilise expenditure without affecting quality standards, Healthcare organisations all over the world are looking to Lean Thinking and Principles to reduce waste […]